C'est une longue route.
Tericall is comprised of sales, engineering and field services refugees from Fortune 500 Equipment OEM. We found the dwindling value to the customer at a point where personal reputations mattered more than the stock holders "value" which is nothing more than stock price and dividend. All of our personnel go to customer sites and work proactively to solve issues and concerns both large and small. More importantly, we are available by phone directly.
Many times we can solve customer equipment problems (machines we didn't sell) over the phone. That is the difference experience makes. At Tericall, we offer deeper engineering solutions to extend the life of equipment in adverse conditions. This involves:
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Redesign of impractical solutions which are difficult to service
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Fix Material Handling equipment that cannot meet the basics of CEMA 7 and CEMA 350
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Replacement of AGMA I reducers
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Deep machine design
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Castings from commodity to expert analysis for longer impact and abrasion resistance
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Improvement of structures that drop efficiency due to unplanned maintenance and old designs that don't meet current structural code.